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Can’t Find Your EpicMix photos?

Did you hire a personal photographer?


No, I did not hire a personal photographer:

Photos taken by EpicMix photographers on the hill will be uploaded to epicmix.com not epicmixphoto.com. Once you have purchased the photo package, they can be found in your account under “My EpicMix” and select “My photos” from the drop-down bar. See below for the page that you will be brought to:

Once you have found your photos:

  1. Download the photos from epicmix.com on to your device
  2. Register an account with epicmixphoto.com (see below)
  3. Upload the photos of your choosing into your newly created account
  4. Start getting creative!

TIP FOR BEST RESULTS*: When downloading photos from epicmix.com for use on epicmixphoto.com, do not select the option “include resort logo” (see below). Once creating a product on our site, you will be given the option to properly format a logo of your choosing on the photo.


Yes, I did hire a personal photographer:

Photos taken by a hired photographer will be uploaded into an account on our site, epicmixphoto.com that the photographer has created for you. You should receive two emails:

  1. Stating that your account has been created and needs a password (see below)
  2. Stating that your photos have been successfully added into your account (see below)

To find these photos, select “My Photos” from the menu bar (see below). You will be taken to a page containing any albums that have been made in your account, including those added by photographers. Within these albums you will find your photos.

Once you’ve located your photos in your account, you’re ready to start turning memories into art!

TIP #2: When uploading your own photos to create another album, you must ensure that the photo is in jpg format.



Still can’t find your photos?

Please contact us at epicmix@beaufortsupport.com and we’re happy to help.


Creating a New Account

To create a new account, follow the steps below.

  • On the home page click “Login”
  • When the login pop-up appears click register
  • You will need to fill in the first name, last name, email, confirm email, password and confirm password fields
  • You must read and agree to the terms and conditions for our site. Once you have read and agreed you can click the check box next to I have read and agree to the terms & conditions
  • Optionally you can Opt in to receive exclusive offers on sales and promotions by checking the box
  • Once you have entered in your information, click register
  • You will be asked to enter the “Captcha” value below to activate your account and click submit
  • Your account will now be active and you will be brought to the home screen
  • You can now begin uploading photos into your account

* Our Terms & Conditions can also be found by clicking the terms & conditions link at the bottom of the web page.

Logging In

To login follow these steps below.

  • Click the login button on the home page.
  • Enter your email address.
  • Enter your password.
  • Click “Enter” on your keyboard or click “Login” on the page to complete your login.

Forgot Your Password?

If you have forgotten your password, please follow the easy steps below.

  • Click the login button on the home page.
  • Click on "forgot password?"
  • Enter your email address.
  • Click the “Submit” button.
  • An email will now be sent to your email account.
  • The email contains a link for you to get a new password.
  • Enter in a new password.
  • Re-type your new password.
  • Click “submit”.
  • You are now successfully logged in with a new password

Changing Your Password

To change your password, follow the steps below.

  • Hover over the account icon on the top right menu bar.
  • Select "Change Password" from the drop-down menu.
  • Enter your current password.
  • Enter a new password.
  • Confirm your new password.
  • Click on the “Change Password” button.
  • You have now successfully changed your password.

Adding photos to a new album from your computer

To upload photos to a new album, follow the steps below.

  • Click on "My Photos", you will be prompted to login if you have not already done so
  • Click "Create Album".
  • You will be asked to name your album
  • Click the create album button
  • You will be brought to the upload page where you can choose between uploading from your device or Facebook
  • Select the photos from your computer that you would like to add to your new album
  • Once you have finished selecting your photos, click open
  • Your photos will now start to upload
  • Once all photos have been uploaded, your photos will display in the album to which they were added
  • Now you can edit, view, or organize your photos

Adding photos to an existing album from your computer

To upload photos into an album you have already created, follow the steps below.

  • Click on “My Photos”.
  • Click on the album to which you wish to add photos
  • Click on the add photos button at the top right of the page
    • You will be brought to the upload page where you can choose between uploading from your device or Facebook
    • Click on add files to add photos to your album from your computer
    • Select the photos from your computer that you would like to add to your new album
    • Once you have finished selecting your photos, click open
    • Your photos will now start to upload
    • Once all photos have been uploaded, your photos will display in the album to which they were added
    • Now you can edit, view, or organize your photos

Importing photos from Facebook

To import photos from Facebook into your albums follow the steps below

  • Click “My Photos”
  • To upload photos into a new album, click create album
  • Enter the album name and click create album
  • To upload into an existing album click on the album to which you wish to add photos
  • Click the Facebook button
  • If this is the first time accessing photos from Facebook, enter your email address for Facebook and your Facebook password and follow the prompts
  • From the Import from Facebook pop-up, click the Select drop down to import photos from Me or select a friend from whom you want to import photos
  • Click each image you would like to import, and click review
  • If you would like to add photos from multiple Facebook albums, click on the select more button and select another friend or another friend’s album
  • Your previously selected photos will have been saved
  • When you are finished selecting photos from Facebook, click the "review" button and if these are correct, click the "import" button

Deleting an Album

To delete an album follow the steps below

  • Hover over or click "My Photos"
  • Click my albums
  • Click on the trash can icon
  • Press OK on the confirmation window that appears
  • Albums cannot be deleted if photos are used in a saved project

Ordering Prints

To order prints follow the steps below

  • Hover over prints from the top menu
  • Click on standard prints or enlargements
  • For standard prints you may choose to import photos from "my device", an existing album or Facebook
  • From the album you have chosen you can select all or only select the photos you would like to order by clicking on the select bar underneath each photo
  • You can also deselect all the photos you have chosen by clicking the deselect all button
  • Once you have finished selecting photos, scroll to the top or bottom of the page and click the continue button
  • The print size defaults to 5x7 and is highlighted green
  • If you do not wish to order 5x7 prints click on 5x7 and it will turn from green to grey
  • If you deselect any of the print sizes, you will get a warning that you will be removing that size from your order
  • Click cancel to keep the print size or click delete to remove the print size
  • For other print sizes click on the print size and it will turn blue, indicating you have ordered prints in that size
  • Once you have chosen your print size it will default to one set of each size
  • A set means you are ordering 1 of each of the photos you have selected in that size
  • You can increase the set quantity by using the green arrow to the right side of the quantity
  • You can select finish, and border options for all prints in that set by choosing the radio button next to matte or gloss and checking the box for border if you would like bordered prints
  • Each photo and appropriate print size selected is displayed below in the print review section
  • In the print review section, you can increase or decrease the quantity of each image and apply cropping if required
  • If there is a green dot in the photo selection box it indicates the resolution of the image is suitable for printing
  • If there is a red dot it indicates the resolution of the image is not suitable to be printed at the requested size
  • If there are changes made to individual photos in the print review area the number in the set(s) will display an asterisk (*)
  • Once you have finished reviewing your order click “continue” and the prints will be added to your cart
  • If there are resolution issues with any image, you will be prompted with a warning and asked if you want to continue or go back to the ordering page to review

Creating Calendars

To create calendars, follow the steps below.

  • Hover over or click calendar from the top menu
  • Select Poster Calendar or Spiral Calendar from the drop-down menu
  • Give your project a name (optional)
  • Press "create"
  • Choose a theme for your calendar from the themes section at the bottom of the page
  • Choose the starting Month/Year from the drop down at the right side of the page
  • For additional editing options for your calendar such as clipart and borders, click the customize button and additional tabs will be displayed on the left-hand side
  • Choose your photos by clicking on one of the album choices displayed in the MY PHOTOS tab
  • Select the photos you would like to use from the album you have selected by dragging and dropping the photos selected onto the image placeholders in the calendar
  • When the green border appears around the placeholder your photo can be placed in the placeholder
  • To replace a photo in a placeholder, drag another photo to the same placeholder on top of the existing photo
  • You can add more photos onto the calendar pages by dragging a photo anywhere on the calendar page
  • To remove a photo, click on the photo and click delete on the pop-up menu
  • Click “preview” on the upper right-hand side to view finished product
  • You can customize the calendar grid by dragging photos onto any date within the calendar grid
  • You will also be given the opportunity to add text to the image in the calendar grid

Customizing your calendar

Adding borders

  • Click the customize button or side bar on left
  • Click the text tab
  • Click on “add empty text box” and drag the box to desired location on the picture
  • Type your text in
  • Use the toolbars above the text writing area to change the properties of the text (colour, size, placement etc.)
  • To remove the text click on the text box and click delete on the pop-up menu

Changing backgrounds

  • Click the customize button or side bar on the left
  • Click on backgrounds tab
  • Choose a background category
  • Choose a background and drag it onto the project
  • To remove the background click on the background and click delete on the pop-up menu

Adding Borders

  • Click the customize button or side bar on the left
  • Click on the clipart tab
  • Choose a clipart category
  • Choose the clipart object and drag the object onto your project
    • To remove the clipart object click on the object and click delete on the pop-up menu

Ordering your calendar

  • Once you have completed your calendar click preview
    • Review your calendar by clicking on the cover and each month from the list on the left side of the page to ensure everything is accurate
  • If you are ready to order your calendar click "add to cart"
  • Confirm your Calendar is correct by clicking the I verified button
    • You are now in the shopping cart where you will see your order and pricing details

Creating Photobooks

To create Photo Books follow the steps below.

  • Hover over or click photobooks from the top menu
  • Choose your preferred size from the drop-down menu
  • Choose your book type by clicking on the available options and click "Create Now"
  • Give your project a name (Optional)
  • Click "create"
  • Select a theme category
  • Choose a theme for your photobook
  • The photos tab displays your albums
  • Select the photos you want to use in your photobook from your albums or device and they should appear in their respective pages below
  • Once you open an album you can also click add all to add every photo from the selected album
  • You can also click on the add photos button to upload more photos to your existing albums or to create a new album and add photos to it
  • Your photos will be automatically added to your book pages in the order they appear in the area where they have been selected
  • You can re-arrange the order of the photos by dragging them forward or backward in the photo display area to reduce your time to re-arrange your photos within the photobook
  • Once you have selected all your photos and optionally re-arranged them in the order they will appear in the book click next step
  • If you wish to add your photos manually page by page do not select any photos from your albums and click next step
  • You will be warned that some parts of your photobook may be left empty and you will be asked if you want to continue, click Yes
  • For additional editing options such as clipart and borders, click the customize button
  • To replace a photo in a placeholder, drag another photo onto the same placeholder on top of the existing image
  • To add more photos to a page drag a photo onto the photobook where there are no photo placeholders.
  • To remove a photo, click on the photo and click delete on the pop-up menu
Customizing your photobooks Adding borders
  • Click the customize button or side bar on the left
  • Click on borders
  • Choose a border category
  • Choose a border and drag it over the photo or text box for the border to apply
  • To remove a border open one of the border folders and drag the remove button over the current border
Adding text
  • Click the customize button or side bar on the left
  • Click the text tab
  • Click on "add empty text box" and drag the box to desired location on the picture
  • Type your text in
  • Use the toolbars above the text writing area to change the properties of the text (colour, size, placement etc.)
  • To remove the text, click on the text box and click delete on the pop-up menu
Changing backgrounds
  • Click the customize button or side bar on the left
  • Click on backgrounds
  • Choose a background category
  • Choose a background and drag it onto the project
  • To remove the background, click on the background, click delete on the pop-up menu
Adding clipart
  • Click the customize button or side bar on the left
  • Click on the clipart tab
  • Choose a clipart category
  • Choose the clipart object and drag the object onto your project
    • To remove the clipart object click on the object and click delete on the pop-up menu
Ordering your photobook
  • Click preview
  • Review each page to ensure everything is accurate
  • If you are ready to order your photobook click add to cart
    • Confirm your photobook is correct by clicking the I verified button from the pop-up
    • You are now in the shopping cart where you can see your order and pricing details

Creating Cards

To create a greeting cards follow the steps below

  • Hover over or click "cards" from the top menu
  • You are presented with several theme categories to choose from
  • Click on a category of interest and the card designs will be displayed
  • You can also narrow your search by selecting portrait or landscape orientation and you can select card type (folded or flat)
  • Select the card you wish to create
  • Choose the quantity/pack size for the card you have selected
  • Click customize
  • Give your project a name (Optional)
  • Click create
  • The menu on the left side lists the pages of the card if the card has multiple pages
  • Select each page of the card if applicable and add you photos
  • The “choose photo” tab to the left displays your albums and devices, select the photos you want to use and drag them into the “YOUR PHOTOS HERE” area
  • To replace a photo in a placeholder, drag another photo onto the same placeholder on top of the existing photo
  • To add more photos to a page drag a photo onto the card where there are no photo placeholders.
  • To remove a photo click on the photo and click delete on the pop-up menu
Adding text
  • Click the text tab
  • Click the customize button or side bar on left
  • Click the text tab
  • Click on "add empty text box" and drag the box to desired location on the picture
  • Type your text in
  • Use the toolbars above the text writing area to change the properties of the text (colour, size, placement etc.)
  • To remove the text, click on the text box and click delete on the pop-up menu
Ordering your card
  • Click preview
  • Review your card to ensure everything is accurate
  • If you are ready to order your card click add to cart
  • Confirm your card is correct by clicking the I verified button from the pop-up
  • You are now in the shopping cart where you can see your order and pricing details

Creating Gifts

To create photo gifts, follow the steps below

  • Hover over or click gifts from the top menu
  • Select a gift category from the drop-down menu
  • Click the product you wish to create
  • Choose your options if required
  • Click customize
  • Give your project a name (Optional)
  • Press "create"
  • If presented, choose a theme for your product
  • Choose your photos by clicking on one of the album choices displayed in the MY PHOTOS tab
  • Select the photo(s) you would like to use from the album you have chosen by dragging and dropping the photo(s) selected onto the image placeholders in the product
  • When the green border appears around the placeholder your photo will be placed in the placeholder
  • To replace a photo in a placeholder, drag another photo to the same placeholder on the top of the existing photo
  • For additional editing options for your product such as clipart and borders, click the customize button
Customizing your gifts Adding borders
  • Click the customize button
  • Click on borders
  • Choose a border category
  • Choose a border and drag it over the photo or text box for the border to apply
  • To remove a border open one of the border folders and drag the remove button over the current border
Adding text
  • Click the customize button
  • Click the text tab
  • Click the customize button or side bar on left
  • Click the text tab
  • Click on "add empty text box" and drag the box to desired location on the picture
  • Type your text in
  • Use the toolbars above the text writing area to change the properties of the text (colour, size, placement etc.)
  • To remove the text, click on the text box and click delete on the pop-up menu
Changing backgrounds
  • Click the customize button
  • Click on backgrounds
  • Choose a background category
  • Choose a background and drag it onto the project
  • To remove the background click on the background, click delete on the pop-up menu
Adding clipart
  • Click the customize button
  • Click on the clipart tab
  • Choose a clipart category
  • Choose the clipart object and drag the object onto your project
    • To remove the clipart object click on the object and click delete on the pop-up menu
Ordering you gift
  • Click preview
  • Review your product to ensure everything is accurate
  • If you are ready to order your product click add to cart
    • Confirm your project is correct by clicking the I verified button from the pop-up
    • You are now in the shopping cart where you can see your order and pricing details

How to Check Out

If you are ready to check out follow the steps below.

  • Click on the shopping cart icon
  • If you have a promotional code, enter it in the enter promotional code box; once you enter the code click go and the code will be applied to your order.
  • You can clear your cart by clicking the clear cart button.
  • You can delete products from your cart by clicking on the trash can icon at the right side of the item row
  • If you are satisfied with everything in your cart, click the next button
  • Enter your shipping information and click on the "continue" button
  • You can now enter your payment information through PayPal
  • Once you are satisfied with your order information you can now press the "pay now" button
  • Your payment has been successfully received, review all order information and if still satisfied, click "checkout"
  • You have now successfully placed your order. Please take note of your order number. Please note that this information has also been emailed to you.

Frequently Asked Questions
Which Internet Browsers can I use?

This site supports Internet Explorer 11 and above, the latest versions of Firefox, Safari, Microsoft Edge and Google Chrome. For mobile devices, minimum versions of iOS 7, Android 4, and Microsoft Windows Phone 8.1 are supported.

Why do I have to register to use the site?

Registration is necessary for placing online orders through the site. Please be assured that we only use your information to provide you with the best possible customer service. We do not share any of your information with any third parties.

I forgot my password - How do I get a new one?

Click here to start the process for retrieving a new password for your account. We will email you a link to reset your password.

While attempting to import photos from Facebook I entered the wrong username/password. What do I do?

If this happens, close the Facebook window and click on the “Facebook Import” button again and log in with your username and password. You can then select pictures from your albums.

Can I edit my photos before ordering my prints?

From inside an album, click on the edit (pencil) button under the photo to launch the photo editor.

What is cropping?

Simply put, cropping lets you pick the best part of the photo you want to print. When you are cropping your pictures, make sure you think about whether you want the photo to be printed in landscape or portrait orientation. See below for orientation examples. The most common Print Sizes (in inches) are: 5X7, and 8X10.

How do I know if my prints are suitable to print?

We want to make sure that you are happy with your printed product. We analyze every photo to see if it is a suitable image size for the specific product you are creating. If the photo is too small for the desired product, we will display a red indicator on the photo. You can still print the photo product you have chosen but be aware that for the best results, you should use a larger image.

How long is my project kept on the website?

We will keep your photos and any projects you have worked on for 90 days on the site to give you time to share with friends and family. You can extend this time by an additional 90 days by changing or re-ordering your product.

Will you notify me before removing my project?

We will email you at the address you use to log into the website well in advance of us removing any of your projects from the site.